WEBSITE PRIVACY POLICY

Effective Date: April 7, 2026
Last Updated: April 7, 2026

Welcome to the website of TruHealth Integrative Medicine LLC (“Company,” “we,” “us,” or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website and related services (the “Services”).

This Privacy Policy applies only to users located in the United States.

By using this website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Voluntarily

We may collect personal information you voluntarily provide, including:

Full name

Email address

Mobile phone number

Information submitted through forms, inquiries, bookings, or surveys

Providing this information is optional, but some services may not be available without it.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

IP address

Browser type and version

Device type and operating system

Pages visited and time spent on the site

Referring and exit URLs

Approximate location based on IP address

This information is used for analytics, website performance, and security.

1.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

Improve website functionality

Analyze user behavior

Support advertising and remarketing

This includes tools such as Meta Pixel (Facebook Pixel).

You can disable cookies through your browser settings. Disabling cookies may affect certain website features.

2. HOW WE USE YOUR INFORMATION

We use your information to:

Respond to inquiries and provide support

Schedule and manage appointments

Send educational content, updates, and marketing communications (with consent)

Send transactional communications (e.g., confirmations, reminders)

Deliver SMS/text messages if you opt in

Improve website performance and user experience

Comply with legal obligations

We do not sell your personal information.

3. EMAIL MARKETING COMPLIANCE

If you provide your email address, you may receive:

Transactional emails related to services you request

Promotional or educational emails (only where permitted by law)

All marketing emails include an unsubscribe option. You may opt out at any time.

Opting out of marketing emails does not affect service-related communications.

4. TEXT / SMS MESSAGING POLICY (A2P / TCPA / CTIA)

4.1 Program Description

If you opt in, you may receive text messages from TruHealth Integrative Medicine LLC, including:

Appointment confirmations and reminders

Service updates and follow-ups

Educational content and announcements (only with consent)

4.2 Consent

By providing your mobile number and opting in, you give express written consent to receive text messages.

Consent is not a condition of purchase and is obtained through a clear, unchecked opt-in process.

4.3 Message Frequency

Message frequency varies based on your interaction with our services.

4.4 Fees

Message and data rates may apply based on your mobile carrier.

4.5 Opt-Out

You may opt out at any time by replying STOP.
You may receive one final confirmation message.

4.6 Help

Reply HELP for assistance or contact us at:

Email: [email protected]
Phone: 870.898.0180

4.7 Transactional vs Promotional Messages

Transactional messages are sent to fulfill requested services

Promotional messages are sent only with explicit consent

Promotional messages stop immediately after opt-out.

4.8 Opt-In Confirmation

After opting in, you will receive a confirmation message that includes:

Business identity

Message frequency

Message/data rate notice

STOP/HELP instructions

Contact information

5. MOBILE INFORMATION SHARING

No mobile information (including phone numbers or SMS consent data) will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging opt-in data and consent will never be shared with third parties.

6. LIMITED SHARING WITH SERVICE PROVIDERS

We may share information with trusted service providers strictly to operate our business, including:

GoHighLevel (CRM and communications)

Payment processors such as Stripe and/or Square

Website hosting and analytics providers

Advertising platforms (e.g., Meta)

These providers are required to protect your data and may not use it for their own marketing.

7. THIRD-PARTY LINKS AND REMARKETING

Our website may include links to third-party websites. We are not responsible for their content or privacy practices.

We may use third-party advertising platforms (such as Meta/Google) for remarketing purposes.

8. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information, including:

SSL/TLS encryption

Secure third-party platforms

Restricted access to personal data

However, no system is completely secure.

9. DATA RETENTION

We retain personal information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes

Enforce agreements

10. CHILDREN’S PRIVACY (COPPA)

This website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy at any time. Updates will be posted with a revised Effective Date.

Continued use of the website means you accept any changes.

12. CONTACT US

TruHealth Integrative Medicine LLC
Email: [email protected]
Phone: 870.898.0180
Website: https://www.truhealthiam.com